PRIVACY POLICY

AHVI ASSETS
www.ahviassets.com
Your privacy is important to us. At Ahvi Assets ("we," "our," or "us"), we are committed to protecting your personal information and being transparent about how we collect, use, and share it. This Privacy Policy explains what data we collect, why we collect it, and how we use it when you interact with us through our website, services, and communications.

1. Information We Collect
We may collect the following types of personal information:
- Contact Information:  Name, phone number, email address, and mailing address.
- Booking Details: Dates of your event or stay, property preferences, number of guests, and special requests.
- Payment Information: Billing address and transaction details (handled securely through third-party processors).
- Communication Data: Inquiries, emails, reviews, and other interactions.
- Usage Information: Site visits, IP address, browser type, device info, and other analytics through cookies and third-party tools.

2. How We Use Your Information
We use your information to:
- Process bookings and reservations
- Respond to inquiries and provide customer support
- Coordinate event and retreat services
- Send important updates or promotional materials
- Improve our website, services, and guest experience
- Comply with legal obligations

3. Sharing Your Information
We do not sell or rent your personal information. We only share it with:
- Service Providers & Vendors: Such as property managers, event planners, concierge teams, and payment processors—to fulfill your booking or service.
- Legal or Regulatory Authorities: When required by law or to protect our rights.
- Marketing Tools: With your permission, to share newsletters or exclusive offers.
All partners and service providers we work with are contractually obligated to protect your information.

4. Data Retention
We retain your personal data only for as long as needed to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your information at any time by contacting us.

5. Cookies & Tracking
Our website may use cookies and similar technologies to improve user experience, analyze traffic, and tailor promotions. You may disable cookies through your browser settings at any time.

6. Your Rights
You have the right to:
- Access, update, or correct your personal information
- Request deletion of your data
- Opt-out of promotional communications
- Withdraw consent where applicable
To make a request, please contact us at info@ahviassets.com.

7. Security
We take reasonable steps to protect your data from unauthorized access, misuse, or disclosure. While no system is 100% secure, we use industry-standard measures to safeguard your information.

8. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect data from children.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with a revised effective date. Your continued use of our site and services indicates acceptance of the updated policy.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us:
📧 Email: info@ahviassets.com
📍 Mailing Address: 85 Holland ave, Ottawa ON